Our Policies

Payment Policy:

In most of our retreats we offer the option to pay an initial deposit to secure your spot on the retreat. The remainder of the balance is due 90 days before the start of the retreat. If the balance is not paid on time, your spot will no longer be guaranteed and attempts will be made to re-book your spot. Initial deposits are non-refundable.

Cancellation Policy:

We understand that sometimes, things come up and plans need to change. We do our best to be fair and sensitive to your needs, and ask you to be sensitive to ours. Please review our Cancellation Policy:

  • Up to 90 days before the retreat, you will be refunded 75% of the total retreat cost if you need to cancel. (Initial deposits are non-refundable.)

  • Between 89 and 60 days before the retreat, you will be refunded 50% of the total retreat cost if you need to cancel. (Initial deposits are non-refundable.)

  • Within 59 days before the start of the retreat, no refunds will be granted.

  • Should the group not meet the Minimum number requirement, Awakened Heart Retreats may need to cancel the trip. In such case, participants will be fully refunded their payment to Awakened Heart Retreats.

  • The retreat is fully transferable.

Transportation Policy:

  • Overseas retreats do not include airfare to destination country. After registering for your retreat, you will receive a confirmation email from Awakened Heart Retreats, along with helpful information about booking your own air travel to the destination country. Please wait to purchase your flights until you receive your confirmation email.

  • Most overseas Awakened Heart Retreats include group shuttle transportation to and from the retreat center. In order to utilize these group shuttles, your flights must fall within the flight window guidelines we provide in our confirmation email. If your arrival is delayed and you miss the shuttle, or for any reason choose to forgo this transport, the expense and organization of alternative transportation will be your responsibility.